Servizio di Lusso

Atlantis, The Palm

Dubai - Emirati Arabi Uniti

Mappa
This Dubai icon is the ultimate holiday destination for both couples and families to make lifetime memories. From thrill-seekers to foodies, sun lovers to explorers, there is an unforgettable experience for everyone.
Scegli le tue camere

Skyline Club Suite

With sleek decor and a spacious dining and living area, the Executive Suite is ideal for families or couples looking for that something extra. At 101sqm, with a kitchenette and separate work space, the Executive Suite is a home away from home and the ideal spot for business and leisure.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor dining area
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Terrace
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 3 adulti
N. max di Ospiti:3
Dimensioni:101 m2
King1 Letto King

Terrace Suite Club

Bask in uninterrupted views of the Arabian Gulf and Palm island from the 94sqm Terrace Suite. Enjoy a quiet moment with your loved ones overlooking panoramic views of the Arabian sunset or dine alfresco on the largest terrace from our hotel suites range. The Terrace Suite is the ideal hotel room with a balcony for families or couples looking for a little extra luxury and space.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor dining area
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Terrace
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 3 adulti
N. max di Ospiti:3
Dimensioni:94 m2
King1 Letto King

Regal Suite Club

You will feel like royalty when you stay in a Regal Club Suite. This spacious accommodation offers stunning views across The Palm and the Dubai skyline or Arabian Sea, providing you with the perfect setting for some well-deserved rest and relaxation.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor dining area
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Terrace
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 3 adulti
N. max di Ospiti:3
Dimensioni:164 m2
King1 Letto King

Neptune Underwater Suite

Our Underwater Suite is a haven for peace and tranquility, which features immense floor-to-ceiling windows into our 65,000 marine animal aquarium in Dubai. Float the evening away in your marble bath tub with views of the Ambassador Lagoon, and be mesmerized as sharks, rays and fish glide right past your bed.

Head upstairs in your private elevator to the Underwater Hotel Suite’s lavish yet intimate lounge, where the waters of the Ambassador Lagoon gently lap at your window. Complete with 24-hour private butler service, in-room check-in and a complimentary interconnecting room, everything is catered for, so you and your loved one can forget the world and enjoy every moment.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 3 adulti
N. max di Ospiti:3
Dimensioni:165 m2
King1 Letto King

2 Bedroom Terrace Club Suite

Bask in uninterrupted views of the Arabian Gulf and Palm island from the 94sqm Terrace Suite. Enjoy a quiet moment with your loved ones overlooking panoramic views of the Arabian sunset or dine alfresco on the largest terrace from our hotel suites range. Two Bedroom Terrace Suite is the ideal hotel room with a balcony for families for a little extra luxury and space.

With contemporary style inspired by the ocean, Two bedroom Family Suite boast spacious and stylish lounge and dining areas. Each Terrace Suite offers a grand ensuite bathroom with freestanding bathtub, walk-in shower and his and hers vanity sinks.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor dining area
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Terrace
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 6 adulti
N. max di Ospiti:6
Dimensioni:141 m2
Queen2 Letti Queen

2 Bedroom Skyline Club Suite

With sleek decor and a spacious dining and living area, the Executive Suite is ideal for families looking for that something extra. At 148sqm, with a kitchenette and separate work space, the 2 Bedroom Executive Suite is a home away from home and the ideal spot for business and leisure.

The well-appointed bathroom features a freestanding oval soaking tub, separate walk-in shower and his and hers vanity sinks. Experience breathtaking views of the Arabian Sea or glittering Dubai skyline from the Executive Suite’s terrace.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor dining area
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Terrace
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 6 adulti
N. max di Ospiti:6
Dimensioni:148 m2
Queen2 Letti Queen

Presidential Suite

Atlantis, The Palm’s 220sqm Presidential Suite balances elegance and grandeur in a truly remarkable setting. With a stately lounge, lavish dining area, separate office space and a walk-in closet, the Presidential Suite is ideal for those seeking an extra level of comfort and luxury. Enjoy unparalleled views of the Atlantis beachfront and the Palm and melt away in your oversized jacuzzi tub.

The Presidential Suite provides a personal butler available 24 hours a day, and a complimentary adjoining room.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor dining area
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Terrace
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 3 adulti
N. max di Ospiti:3
Dimensioni:220 m2
Queen1 Letto Queen

2 Bedroom Regal Club Suite

The lavish Regal Suite’s plush living areas, sweeping balcony and opulent master bedroom with its own majlis lounge offers the full royal experience for you and your family. Beautifully furnished with warm Arabian colours, each Regal Suite has doors separating the bedroom from the large living room, providing absolute privacy during your stay. Catch mesmerizing sunsets across the Dubai skyline and Arabian Sea on the Regal Suite’s terraces.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor dining area
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Terrace
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 6 adulti
N. max di Ospiti:6
Dimensioni:209 m2
Queen2 Letti Queen

Poseidon Underwater Suite

Our Underwater Suite is a haven for peace and tranquility, which features immense floor-to-ceiling windows into our 65,000 marine animal aquarium in Dubai. Float the evening away in your marble bath tub with views of the Ambassador Lagoon, and be mesmerised as sharks, rays and fish glide right past your bed.

Head upstairs in your private elevator to the Underwater Hotel Suite’s lavish yet intimate lounge, where the waters of the Ambassador Lagoon gently lap at your window. Complete with 24-hour private butler service, in-room check-in and a complimentary interconnecting room, everything is catered for, so you and your loved one can forget the world and enjoy every moment.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 3 adulti
N. max di Ospiti:3
Dimensioni:165 m2
Queen1 Letto Queen

Grand Atlantis Suite

Magnificent marine-themed fountains welcome you to the Grand Atlantis luxury Suite as you arrive into the palatial living area.

Soak up the sun in one of the suite’s five balconies or in the outdoor private jacuzzi, with near panoramic views of the gleaming Arabian Sea, iconic Palm island and shimmering Dubai skyline.

The master bedroom is completed by his and hers bathrooms and a decadent oversized tub overlooking the ocean. The second bedroom features its own spacious ensuite bathroom, making it ideal for large families, and also comes with a complimentary interconnecting hotel room, separate dining area and 24-hour butler service.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Feather pillow
Hypoallergenic pillow
Ironing facilities
Kitchen
Minibar
Outdoor dining area
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Terrace
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 6 adulti
N. max di Ospiti:6
Dimensioni:429 m2
Queen1 Letto Queen

The Royal Bridge Suite

With a palatial lounge, three opulent bedrooms, soaring ceilings, a private library, a media and games room and a 16-person dining room, the Royal Bridge Suite in Dubai sets a new standard for luxury. Mixing intricate Arabic design with plush contemporary style in brilliant golds and elegant marble, the beauty of the Royal Suite will take your breath away. Its sweeping, panoramic views across the mighty Palm island, sparkling Arabian Sea and magnificent Dubai skyline mean you've got the best view in the city. We take care of every detail for you, from your own guarded entrance and private elevator to a dedicated, 24-hour team of butlers and chefs.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dishwasher
Dressing room
Feather pillow
Hypoallergenic pillow
Ironing facilities
Kitchen
Minibar
Outdoor dining area
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Terrace
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 6 adulti
N. max di Ospiti:6
Dimensioni:924 m2
Queen3 Letti Queen

Ocean King Room

Experience views of Dubai’s Palm island and fall asleep overlooking the glittering Dubai skyline. With contemporary and sleek designs inspired by the ocean, the Palm Hotel Rooms offers spacious comfort at 45-47sqm, including a large bathroom with a separate bath.

With a choice of one king or two queen beds, our large Palm Hotel Rooms are ideal for a couple's retreat or family holiday. After a fun-filled day at the resort, relax with our 24-hour room service menu.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Entire unit wheelchair accessible
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 3 adulti
N. max di Ospiti:3
Dimensioni:45 m2
King1 Letto King

Ocean Queen Room

Experience the ultimate sea view from the top of Dubai’s Palm island, enjoying sweeping views of the Arabian Gulf. With contemporary designs celebrating the majesty of the sea, the Ocean Room offers incredible water views and a space unlike any other.

At a generous 45–47sqm, a spacious bathroom, the large Ocean Rooms are ideal for families or couples. After an action-packed day at the resort, take a break in your Ocean Room with our 24-hour room service menu.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Entire unit wheelchair accessible
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 3 adulti
N. max di Ospiti:3
Dimensioni:45 m2
Queen2 Letti Queen

Palm King Room

Experience views of Dubai’s Palm island and fall asleep overlooking the glittering Dubai skyline. With contemporary and sleek designs inspired by the ocean, the Palm Hotel Rooms offers spacious comfort at 45-47sqm, including a large bathroom with a separate bath.

Our large Palm Hotel Rooms are ideal for a couple's retreat or family holiday. After a fun-filled day at the resort, relax with our 24-hour room service menu.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Entire unit wheelchair accessible
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 3 adulti
N. max di Ospiti:3
Dimensioni:45 m2
King1 Letto King

Palm Queen Room

Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Entire unit wheelchair accessible
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 3 adulti
N. max di Ospiti:3
Dimensioni:45 m2
Queen2 Letti Queen

Imperial Club King Room

When you stay in an Imperial Club King Room, you will get to enjoy exclusive benefits, including access to the Imperial Club Lounge with afternoon tea and happy hour. In addition to the daily complimentary access to Aquaventure Waterpark and The Lost Chambers Aquarium.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Entire unit wheelchair accessible
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 3 adulti
N. max di Ospiti:3
Dimensioni:45 m2
King1 Letto King

Imperial Club Queen Room

When you stay in an Imperial Club Queen Room, you will get to enjoy exclusive benefits, including access to the Imperial Club Lounge with afternoon tea and happy hour. In addition to the daily complimentary access to Aquaventure Waterpark and The Lost Chambers Aquarium.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Entire unit wheelchair accessible
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 3 adulti
N. max di Ospiti:3
Dimensioni:45 m2
Queen2 Letti Queen

2 Bedroom Family Room

Family comfort without compromise. The two bedroom family rooms provide the right level of privacy and style. Benefit from interconnecting rooms with partial or full views over The Palm or the Arabian Sea. Appointed with a king bed in one room and two queen-sized beds in the other, each with elegant bathrooms, walk-in shower and separate bath – a perfect holiday stay in style.
Air conditioning
Balcony
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Dining table
Dressing room
Entire unit wheelchair accessible
Feather pillow
Hypoallergenic pillow
Ironing facilities
Minibar
Outdoor furniture
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Toilet
Toilet with grab rails
Towels
TV
Video
View
Wine glasses
Capienza: 6 adulti
N. max di Ospiti:6
Dimensioni:90 m2
Queen2 Letti Queen
Servizi offerti da Atlantis, The Palm
Currency exchange
Game room
Massage
Restaurant
Room service
Safe
Sauna
Shoeshine
Dry cleaning
Accessible parking
Bar
Laundry
Street parking
Playground
Non-smoking rooms
Business center
Tennis court
Horseback riding
Beachfront
Meeting/Banquet Facilities
Snack bar
Breakfast in the room
Garden
Terrace
Ironing service
Designated smoking area
Beach
Fishing
Snorkeling
Windsurfing
Table tennis
Diving
Tennis equipment
Private beach area
Rooms/Facilities for Disabled
Family Rooms
Viproom facilities
Bridal Suite
Spa & Wellness Centre
Ticket service
Entertainment Staff
Special Diet Menus (on request)
Kids' club
Minimarket on site
Water park
Water slide
Board games/puzzles
Book/DVD/Music library for children
Indoor play area
Kids' outdoor play equipment
Baby safety gates
Children television networks
Kid meals
Kid-friendly buffet
Wine/Champagne
Bottle of water
Fruits
Chocolate/Cookies
Beauty Services
Spa Facilities
Steam room
Spa lounge/relaxation area
Foot bath
Spa/wellness packages
Fitness
Yoga classes
Fitness classes
Personal trainer
Fitness/spa locker rooms
Walking tours
Themed dinner nights
Happy hour
Live music/performance
24-hour front desk
Air conditioning
ATM on site
Car rental
Facial treatments
Waxing services
Hair treatments
Manicure
Pedicure
Hair cut
Hair colouring
Hair styling
Body Treatments
Body scrub
Body wrap
Da sapere...
Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates
Città: Dubai
(AE) Emirati Arabi UnitiMappa
Check-in dalle 15:00
Check-out fino alle 12:00
Complimentary Stay Benefits
Guest Rooms:
Daily access to Aquaventure Waterpark;;
Daily access to The Lost Chambers Aquarium;
Access to private beach across property;
Daily access to Atlantis Kids Club & The Zone;
Complimentary access to ShuiQi Fitness Centre.

Imperial Club Rooms:
Daily access to Aquaventure Waterpark;;
Daily access to The Lost Chambers Aquarium;
Access to private beach across property;
Daily access to Atlantis Kids Club & The Zone;
Daily access to the Imperial Club Lounge inclusive of daily
continental breakfast, afternoon tea and evening canapes;
Daily access to the private Imperial Club Beach;
30 minute added to any 60 minute ShuiQi Spa treatment;
Complimentary access to wet facilities at ShuiQi Spa;
Complimentary access to ShuiQi Fitness Centre;
إ.د 50 gaming credit at Wavehouse for children.

Club Suites:
Daily access to Aquaventure Waterpark;;
Daily access to The Lost Chambers Aquarium;
Access to private beach across property;
Daily access to Atlantis Kids Club & The Zone;
Daily access to the Imperial Club Lounge inclusive of daily
continental breakfast, afternoon tea and evening canapes;
Daily access to the private Imperial Club Beach;
30 minute added to any 60 minute ShuiQi Spa treatment;
Complimentary access to wet facilities at ShuiQi Spa;
Complimentary access to ShuiQi Fitness Centre;
إ.د 50 gaming credit at Wavehouse for children;
Room service breakfast;
Return transfers to and from Dubai Airports;
In-suite check-in;

Signature Suites:
Daily access to Aquaventure Waterpark;;
Daily access to The Lost Chambers Aquarium;
Access to private beach across property;
Daily access to Atlantis Kids Club & The Zone;
Daily access to the Imperial Club Lounge inclusive of daily
continental breakfast, afternoon tea and evening canapes;
Daily access to the private Imperial Club Beach;
30 minute added to any 60 minute ShuiQi Spa treatment;
Complimentary access to wet facilities at ShuiQi Spa;
Complimentary access to ShuiQi Fitness Centre;
إ.د 50 gaming credit at Wavehouse for children;
Room service breakfast;
Return transfers to and from Dubai Airports;
In-suite check-in;
Butler Services;
Exclusive in-room dining experiences from signature restaurants.
☝️ Valuta locale:   إ.د (AED)   United Arab Emirates Dirham
☝️ Fuso orario:   Asia/Dubai
Atlantis, The Palm accetta le richieste speciali. Aggiungile nel prossimo passaggio!
FAQ Domande Frequenti
  • I prezzi sono sempre uguali anche se cambia la data?
    I prezzi variano in base a diversi fattori che possono essere stagionali, giorno della settimana, stato di occupazione dell’Hotel, promozioni, particolari fiere in città ed altro. Il consiglio, per vedere i prezzi, è quello di inserire le date del soggiorno e fare i propri confronti.
     
  • La colazione è sempre compresa?
    No, dipende dalla tariffa e dalla struttura se è organizzata per offrirla oppure no. Verifica bene prima di prenotare cosa è compreso e cosa no e che tipo di servizio viene offerto.
     
  • Posso fare richieste speciali?
    Certo, all’atto della prenotazione avrai un campo dove poter scrivere direttamente alla struttura e fare le tue richieste. Queste saranno valutate dall’Hotel che ti risponderà direttamente. In questo processo decisionale MeTour non è responsabile.
     
  • Che tipi di letti troverò nella stanza da me prenotata?
    La tipologia di letto è solitamente specificata nella scheda della stanza. Se hai richieste o esigenze particolari le potrai indicare all’atto della prenotazione scrivendole nel campo “richieste speciali” che saranno girate direttamente alla struttura. In questo processo MeTour non è responsabile.
     
  • Cosa è Paga in Struttural e Pre-Autorizzazione Pagamento?
    Quando prenoti, alcune strutture offrono la possibilità di pagare direttamente in Struttura. In questi casi ti verrà richiesto semplicemente di inserire la tua carta di credito (o di debito) a garanzia della prenotazione, ma senza nessun addebito. La somma verrà prelevata dalla tua carta di credito solo nei casi previsti dalle policy e condizioni relative alla tua prenotazione. In altri casi, quando il Partner non adotta sistemi automatici di disponibilità e prenotazione, ma confermano le prenotazioni "manualmente", allora ti verrà richiesto di inserire la tua carta di credito (o di debito) a garanzia della prenotazione, per poi essere direttamente addebitato nel momento stesso in cui il Partner confermerà la prenotazione (entro le 24-48 ore). A quel momento riceverai una mail con la conferma di prenotazione e l'avvenuto pagamento.
     
  • Come faccio a sapere se la mia carta è stata pre-autorizzata?
    Consultando il saldo della tua carta di credito vedrail che il tuo saldo disponibile risulterà momentaneamente ridotto dell’ importo della tua prenotazione. Potresti, in altri casi e a secondo della politica del circuito della tua Carta di Credito, anche trovare nel repiologo mensile dei movimenti della carta una voce: “operazione in sospeso”. Il blocco della pre autorizzazaione, a secondo delle situazioni, sarà mantenuto secondo le policy ed i termini e condizioni di quanto prenotato.
     
  • Come posso cancellare o modificare la mia prenotazione?
    Facile, entra nell’area cliente con le tue credenziali e da lì potrai modificare o cancellare la tua prenotazione. Ricorda che il cambio date o la cancellazione con richiesta di rimborso dipende dalla tariffa che hai scelto all’atto della prenotazione.
     
  • Posso cedere la mia prenotazione ad un’altra persona?
    Per questa richiesta contatta direttamente la struttura che potrebbe avere una specifica politica in merito o potrebbe aver bisogno di ulteriori dati sulla persona a cui vuoi cedere la prenotazione.
     
  • Come posso ottenere aiuto per una mia prenotazione?
    Entra nell’area cliente con le tue credenziali e da lì potrai contattarci oppure scrivendo attraverso il nostro modulo di contatto specificando il tuo numero di prenotazione e la ragione della richiesta di contatto. Ti consigliamo di lasciare anche un numero di telefono a cui potrai essere raggiunta in caso di bisogno.
     
  • Ci sono da pagare Tasse, Oneri Locali o Extra direttamente in loco?
    Se non chiaramente indicato nelle tariffe di prenotazione o policy della struttura potrebbero essere richiesti dei pagamenti direttamente in struttura per tasse di soggiorno, oneri locali o extra non compresi nella tariffa. Il consiglio e di leggere tutto con cura prima di prenotare o scriverci attraverso il nostro modulo di contatto.
     
  • Sono ammessi animali di piccola taglia?
    Ti invitiamo a leggere la policy della struttura o a contattarci attraverso il nostro modulo di contatto per maggiori informazioni.
     
  • Covid 19 Prenotazioni/Cancellazioni/Cambio Date/Rimborsi:
    Per le prenotazioni effettuate ti consigliamo di tenere a mente il rischio legato al Coronavirus (COVID-19) e le relative misure governative. Se prenoti una tariffa non “flessibile” o “non cancellabile”o “non modificabile”, potresti non aver diritto al rimborso in caso di cancellazione o alla r. Eventuali richieste di cancellazione o cambio data saranno gestite in base policy della tariffa scelta all’atto della prenotazione e di eventuali leggi sulla tutela dei consumatori. In tempi incerti come questi, MeTour consiglia di prenotare con tariffe che permettano cancellazione gratuita o cambi data, così che se dovessi cambiare programmi o intervengano delle restrizioni, potrai cancellare gratuitamente fino al termine previsto dalla struttura.
     
  • Covid-19: restrizioni e consigli di viaggio
    MeTour incentiva i propri Partner ad un’attenta politica di prevenzione nei confronti della pandemia da Covid-19, promuovendo quelle strutture con protocolli severi di sanificazione e controllo e monitora eventuali situazioni di contagio bloccando le prenotazioni verso quelle strutture o luoghi particolarmente colpiti. Non potendo però intervenire direttamente sulle strutture, che sono indipendenti da MeTour il consiglio Prima di prenotare e di raggiungere la struttura, è di verificare se ci sono in atto restrizioni agli spostamenti. I viaggi infatti potrebbero essere autorizzati solo per motivi specifici e, in particolare, quelli a scopo turistico potrebbero non essere consentiti. Ti consigliamo di visitare i siti web governativi dei vari Paesi nel mondo di destinazione, in sito dell’OMS (Organizzazione Mondiale della Sanità) e degli organi di Governo Locali, Siti di Informazione Ufficiali e, non in ultimo, il sito delle Strutture di Prenotate. MeTour non è responsabile del contenuto dei sopra citati siti, ma consiglia di consultare notizie il più possibilmente aggiornate.
Bisogni Speciali
Bisogni Speciali
1 servizio dedicato da Atlantis, The Palm
☝️ Le informazioni per l’accessibilità delle strutture da parte di persone con Bisogni Speciali sono fornite direttamente dalle strutture o sono ricavate dai loro siti web o da fonti ufficiali. Per maggiori informazioni si consiglia di contattarci direttamente.
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