Soneva Kiri

Ko Kood - Thailandia

Mappa
Unparalleled luxury meets eco-friendly design. Soneva Kiri is nestled within lush tropical rainforest on an unspoiled island with some of the best beaches in Thailand
Scegli le tue camere

Bayview Pool Villa Suite

Experience life in the trees from our Bayview Pool Villa Suites. Each offers an outdoor bathroom, dressing area, and dining area. Cushioned daybeds and sun loungers await, along with spectacular sea views or the cool indulgence of a relaxing swim in green surrounds.
adapter
Allergy-Free
Balcony
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Bluray player
Board games/puzzles
Book/DVD/Music library for children
Cable television
Ceiling fan
Children crib/cots
chocolate/cookies
Closets in room
Clothes drying rack
Conditioner
Cordless phone
Desk
Dining Area
Dining table
DVD player
Electric Kettle
Entire property on ground floor
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Free movies/video
Free Toiletries
Fruit
Gulf view
Hair Dryer
High Definition (HD) Flat Panel Television
Hypoallergenic pillow
Infinity pool
Internet access
Internet facilities
Minibar
Mini-refrigerator
Mosquito Net
Ocean view
Outdoor dining area
Outdoor furniture
Pay-per-view Channels
Pool towels
Pool View
Private bathroom
Private curtain
Private Entrance
Private Pool
Reading light
Refrigerator
Rollaway bed
Seating area
Sea View
Separate toilet area
Separate tub or shower
Shampoo
Shower
Slippers
Sofa
Sofa bed
Streaming service
Tables and chairs
Terrace
Toilet
Towels
TV
View
Wake Up Service
Wardrobe/Closet
Wine / Champagne
Wine glasses
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capienza: 3 adulti, 5 bambini
N. max di Ospiti:3
Dimensioni:464 m2
King1 Letto King

Sunset Ocean View Pool Villa Suite

Our cliff top villas come with an outdoor bathroom, walk-through dressing area, seating areas and dining area. Feel the primal satisfaction of surveying the world before you, or retreat into the intimate hidden nooks and niches, sealing yourself away in a world of your own amidst the rainforest.
Air conditioning
Allergy-Free
Balcony
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Bluray player
Board games/puzzles
Book/DVD/Music library for children
Cable television
Ceiling fan
Children crib/cots
chocolate/cookies
Closets in room
Coffee/Tea maker
Conditioner
Desk
Dining Area
Dining table
DVD player
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Free movies/video
Free Toiletries
Fruit
Gulf view
Hair Dryer
High Definition (HD) Flat Panel Television
Hypoallergenic pillow
Infinity pool
Internet access
Internet facilities
Minibar
Mini-refrigerator
Mosquito Net
Non-allergenic room
Ocean view
Pay-per-view Channels
Phone in bathroom
Pool towels
Pool View
Private bathroom
Private curtain
Private Entrance
Private Pool
Reading light
Refrigerator
Rollaway bed
Safe Deposit Box
Seating area
Sea View
Separate toilet area
Separate tub or shower
Shampoo
Shower
Silverware/utensils
Slippers
Sofa
Sofa bed
Soundproofed room
Streaming service
Terrace
Toilet
Towels
TV
View
Wardrobe/Closet
Wine / Champagne
Wine glasses
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capienza: 3 adulti, 5 bambini
N. max di Ospiti:3
Dimensioni:482 m2
King1 Letto King

Beach Pool Villa Suite

Let the blue ocean views lull you into the blissful pace of Koh Kood’s island life. Sink into one of the shaded cushioned daybeds and sun loungers around your private swimming pool and beachside gardens. Bathe and shower by starlight in your outdoor bathroom – a jungle hideaway of elephant ear palms and other greenery. Slip between the organic cotton sheets on the pillow-topped king-sized bed of your sea-facing luxury master bedroom.
Air conditioning
Allergy-Free
Balcony
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Bluray player
Board games/puzzles
Book/DVD/Music library for children
Cable television
Ceiling fan
Children crib/cots
chocolate/cookies
Closets in room
Clothes drying rack
Conditioner
Desk
Dining Area
Dining table
DVD player
Entire property on ground floor
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Free movies/video
Free Toiletries
Fruit
Gulf view
Hair Dryer
High Definition (HD) Flat Panel Television
Infinity pool
Internet access
Internet facilities
Landmark View
Lockers
Minibar
Mini-refrigerator
Mosquito Net
Ocean view
Outdoor dining area
Outdoor furniture
Pay-per-view Channels
Phone in bathroom
Pool towels
Pool View
Private bathroom
Private curtain
Private Entrance
Private Pool
Refrigerator
Rollaway bed
Safe Deposit Box
Seating area
Sea View
Separate toilet area
Shampoo
Shower
Silverware/utensils
Slippers
Sofa
Sofa bed
Soundproofed room
Terrace
Toilet
Towels
TV
View
Wake Up Service
Wardrobe/Closet
Wine / Champagne
Wine glasses
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capienza: 3 adulti, 5 bambini
N. max di Ospiti:3
Dimensioni:403 m2
King1 Letto King

2 Bedroom Sunset Ocean View Pool Retreat

Awaken in the luxurious master bedroom suite. Descend to the dining area for an intimate breakfast. Continue onwards to the entertainment pavilion and kick back with a leisurely game or two, or perhaps take a dip in your half-moon pool after treatments on your own private spa deck.
Air conditioning
Allergy-Free
Balcony
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Bluray player
Board games/puzzles
Book/DVD/Music library for children
Cable television
Ceiling fan
Children crib/cots
chocolate/cookies
Closets in room
Clothes drying rack
Coffee/Tea maker
Conditioner
Desk
Dining Area
Dining table
DVD player
Entire property on ground floor
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Free movies/video
Free Toiletries
Fruit
Gulf view
Hair Dryer
High Definition (HD) Flat Panel Television
Hypoallergenic pillow
Infinity pool
Internet access
Internet facilities
Minibar
Mini-refrigerator
Mosquito Net
Ocean view
Outdoor dining area
Outdoor furniture
Pay-per-view Channels
Phone in bathroom
Pool towels
Pool View
Private bathroom
Private curtain
Private Entrance
Private Pool
Reading light
Refrigerator
Rollaway bed
Safe Deposit Box
Seating area
Sea View
Separate tub or shower
Shampoo
Shower
Silverware/utensils
Slippers
Sofa
Sofa bed
Soundproofed room
Streaming service
Terrace
Toilet
Towels
TV
View
Wake Up Service
Wardrobe/Closet
Wine / Champagne
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capienza: 6 adulti, 10 bambini
N. max di Ospiti:6
Dimensioni:598 m2
King1 Letto King

3 Bedroom Beach Pool Reserve

A hideaway filled with sustainable design and unabashed indulgences, this reserve is ideal for families, with a large master bedroom, a second bedroom, separate living room and a dining deck under the stars. The treehouse for children is complete with bunk beds, its own shower, dressing area and a private deck from where the slide goes down to the pool.
Air conditioning
Allergy-Free
Balcony
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Bluray player
Board games/puzzles
Book/DVD/Music library for children
Cable television
Ceiling fan
Children crib/cots
chocolate/cookies
Closets in room
Clothes drying rack
Coffee/Tea maker
Conditioner
Desk
Dining Area
Dining table
DVD player
Electric Kettle
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Free movies/video
Free Toiletries
Fruit
Gulf view
Hair Dryer
High Definition (HD) Flat Panel Television
Hypoallergenic pillow
Infinity pool
Internet access
Internet facilities
Kitchen
Lockers
Minibar
Mini-refrigerator
Mosquito Net
Non-allergenic room
Ocean view
Outdoor dining area
Outdoor furniture
Pay-per-view Channels
Phone in bathroom
Pool towels
Pool View
Private bathroom
Private curtain
Private Entrance
Private Pool
Reading light
Refrigerator
Rollaway bed
Safe Deposit Box
Seating area
Sea View
Separate toilet area
Separate tub or shower
Shampoo
Shower
Silverware/utensils
Slippers
Sofa
Sofa bed
Soundproofed room
Streaming service
Tables and chairs
Terrace
Toilet
Towels
TV
View
Wake Up Service
Wardrobe/Closet
Wine / Champagne
Wine glasses
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capienza: 4 adulti, 6 bambini
N. max di Ospiti:7
Dimensioni:641 m2
King3 Letti King

4 Bedroom Bayview Pool Reserve

The villa’s rustic-chic escape stretches generously across the island’s tropical hillside in an endless sprawl of pavilions, decks, daybeds, and sun loungers. Children will find their new favourite hideaway in the treehouse and delight in the surge of riding the snaking slide into the freeform swimming pool. Dine together around the outdoor dining table with wine from your personal cellar.
Air conditioning
Allergy-Free
Balcony
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Bluray player
Board games/puzzles
Book/DVD/Music library for children
Ceiling fan
Children crib/cots
chocolate/cookies
Cleaning products
Closets in room
Clothes drying rack
Coffee/Tea maker
Conditioner
Desk
Dining Area
Dining table
DVD player
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Free Toiletries
Fruit
Gulf view
Hair Dryer
High Definition (HD) Flat Panel Television
Hypoallergenic pillow
Infinity pool
Internet access
Internet facilities
Lockers
Minibar
Mini-refrigerator
Mosquito Net
Ocean view
Outdoor dining area
Outdoor furniture
Pay-per-view Channels
Phone in bathroom
Pool towels
Pool View
Private bathroom
Private curtain
Private Entrance
Reading light
Refrigerator
Rollaway bed
Safe Deposit Box
Seating area
Sea View
Separate toilet area
Separate tub or shower
Shampoo
Shower
Silverware/utensils
Slippers
Sofa
Sofa bed
Soundproofed room
Streaming service
Tables and chairs
Terrace
Toilet
Towels
TV
View
Wake Up Service
Wardrobe/Closet
Wine / Champagne
Wine glasses
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capienza: 9 adulti, 6 bambini
N. max di Ospiti:10
Dimensioni:1211 m2
King4 Letti King

4 Bedroom Sunset Ocean View Pool Reserve

Gaze out at the horizon from this naturally luxurious clifftop roost. Slide, swim, and sip your way across the sustainable-luxe spaces of your villa at the jungle’s apex. Step from the master bedroom straight into the pool, or splash down the slide from the treehouse. The villa’s private gym and spa suite are the finishing touches to this sprawling hideaway.
Allergy-Free
Balcony
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Bluray player
Board games/puzzles
Book/DVD/Music library for children
Cable television
Ceiling fan
Children crib/cots
chocolate/cookies
Closets in room
Clothes drying rack
Coffee/Tea maker
Conditioner
Desk
Dining Area
Dining table
DVD player
Electric Kettle
Entire property on ground floor
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Free movies/video
Free Toiletries
Fruit
Gulf view
Hair Dryer
High Definition (HD) Flat Panel Television
Hypoallergenic pillow
Infinity pool
Internet access
Internet facilities
Lockers
Minibar
Mini-refrigerator
Mosquito Net
Non-allergenic room
Ocean view
Outdoor dining area
Outdoor furniture
Pay-per-view Channels
Phone in bathroom
Pool towels
Pool View
Private bathroom
Private curtain
Private Entrance
Private Pool
Reading light
Refrigerator
Rollaway bed
Safe Deposit Box
Seating area
Sea View
Separate toilet area
Separate tub or shower
Shampoo
Shower
Silverware/utensils
Slippers
Sofa
Sofa bed
Soundproofed room
Streaming service
Tables and chairs
Terrace
Toilet
Towels
TV
Video
Video on demand
View
Wake Up Service
Wardrobe/Closet
Wine / Champagne
Wine glasses
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capienza: 9 adulti, 10 bambini
N. max di Ospiti:10
Dimensioni:1211 m2
King4 Letti King

5 Bedroom Bayview Pool Reserve

Perched in the dense tree cover of the hills, this 5 Bedroom luxury Bayview Pool Reserve is a perfect getaway for families, a group of friends or even a duo of families travelling together. Children will find their new favourite hideaway in the treehouse, which comes with its own water slide. Feast together around the outdoor dining table with wine from your personal cellar after a day of exploring Koh Kood.
Air conditioning
Allergy-Free
Balcony
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Bluray player
Board games/puzzles
Book/DVD/Music library for children
Cable television
Ceiling fan
Children crib/cots
chocolate/cookies
Closets in room
Clothes drying rack
Coffee/Tea maker
Conditioner
Desk
Dining Area
Dining table
Dressing room
DVD player
Electric Kettle
Entire property on ground floor
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Free movies/video
Free Toiletries
Fruit
Gulf view
Hair Dryer
High Definition (HD) Flat Panel Television
Hypoallergenic pillow
Infinity pool
Internet access
Internet facilities
Minibar
Mini-refrigerator
Mosquito Net
Ocean view
Outdoor dining area
Outdoor furniture
Pay-per-view Channels
Pool towels
Pool View
Private bathroom
Private curtain
Private Entrance
Private Pool
Reading light
Refrigerator
Rollaway bed
Safe Deposit Box
Sea View
Separate toilet area
Separate tub or shower
Shampoo
Shower
Silverware/utensils
Sofa
Sofa bed
Soundproofed room
Streaming service
Tables and chairs
Terrace
Toilet
Towels
TV
Video
View
Wake Up Service
Wardrobe/Closet
Wine / Champagne
Wine glasses
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capienza: 11 adulti, 10 bambini
N. max di Ospiti:12
Dimensioni:1845 m2
King5 Letti King

5 Bedroom Sunset Ocean View Pool Reserve

Our Sunset Ocean View Pool Reserve floats over the most spectacular hillside stretch. Private and protected, this luxurious playground shelters you atop jungle slopes. Wake up in the sea-facing master bedroom or the whimsically-inspired treehouse. Stock your personal cellar with your favourite wines, then cork-pop over feasts around your dining table.
Air conditioning
Allergy-Free
Balcony
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Bluray player
Board games/puzzles
Book/DVD/Music library for children
Ceiling fan
Children crib/cots
chocolate/cookies
Closets in room
Clothes drying rack
Coffee/Tea maker
Conditioner
Connecting rooms
Desk
Dining Area
Dining table
Dressing room
DVD player
Electric Kettle
Entire property on ground floor
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Fireplace
Free movies/video
Free Toiletries
Fruit
Gulf view
Hair Dryer
High Definition (HD) Flat Panel Television
Hypoallergenic pillow
Infinity pool
Internet access
Internet facilities
Lockers
Minibar
Mini-refrigerator
Mosquito Net
Ocean view
Outdoor dining area
Outdoor furniture
Pay-per-view Channels
Phone in bathroom
Pool towels
Pool View
Private bathroom
Private curtain
Private Entrance
Private Pool
Refrigerator
Rollaway bed
Safe Deposit Box
Seating area
Sea View
Separate toilet area
Separate tub or shower
Shampoo
Shower
Silverware/utensils
Slippers
Sofa
Sofa bed
Soundproofed room
Streaming service
Tables and chairs
Terrace
Toilet
Towels
TV
Video
View
Wake Up Service
Wardrobe/Closet
Wine / Champagne
Wine glasses
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capienza: 11 adulti, 10 bambini
N. max di Ospiti:12
Dimensioni:1845 m2
King5 Letti King

5 Bedroom Beach Pool Reserve

The master bedroom and three additional bedrooms all feature outdoor bathrooms so you can soak in the starlight or shower in the sun’s rays. The fifth bedroom is a treehouse with bunk beds and a slide into the swimming pool below. Treat your body like a temple with your personal gym overlooking the blue or the private spa deck, perfect for meditative and healing treatments.
Air conditioning
Allergy-Free
Balcony
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Bluray player
Board games/puzzles
Book/DVD/Music library for children
Cable television
Ceiling fan
Children crib/cots
chocolate/cookies
Closets in room
Clothes drying rack
Coffee/Tea maker
Conditioner
Desk
Dining Area
Dining table
Dressing room
DVD player
Electric Kettle
Entire property on ground floor
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Free movies/video
Free Toiletries
Fruit
Gulf view
Hair Dryer
High Definition (HD) Flat Panel Television
Hypoallergenic pillow
Infinity pool
Internet access
Internet facilities
Lockers
Minibar
Mini-refrigerator
Mosquito Net
Multiple closets
Non-allergenic room
Ocean view
Outdoor dining area
Outdoor furniture
Pay-per-view Channels
Phone in bathroom
Pool towels
Pool View
Private bathroom
Private curtain
Private Entrance
Private Pool
Reading light
Refrigerator
Rollaway bed
Safe Deposit Box
Salt-water pool
Seating area
Sea View
Separate toilet area
Separate tub or shower
Shampoo
Shower
Silverware/utensils
Slippers
Sofa
Sofa bed
Soundproofed room
Streaming service
Tables and chairs
Terrace
Toilet
Towels
TV
Video
View
Wake Up Service
Wardrobe/Closet
Wine / Champagne
Wine glasses
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capienza: 11 adulti, 10 bambini
N. max di Ospiti:12
Dimensioni:1845 m2
King5 Letti King

2 Bedroom Junior Beach Pool Retreat

Awaken in the luxurious master bedroom suite. Proceed from your private dressing area to a glorious open-air bathroom. Promenade to the spiral staircase behind your retreat’s second bedroom pavilion and descend to the dining area for a breakfast in the intimacy of the retreat. Continue onwards to the entertainment pavilion and kick back with a leisurely game or two, or perhaps a dip in your half-moon pool.
Air conditioning
Allergy-Free
Balcony
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Bluray player
Board games/puzzles
Book/DVD/Music library for children
Ceiling fan
Children crib/cots
chocolate/cookies
Clothes drying rack
Coffee/Tea maker
Conditioner
Dining Area
Dining table
Dressing room
DVD player
Electric Kettle
Entire property on ground floor
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Free movies/video
Free Toiletries
Fruit
Gulf view
Hair Dryer
High Definition (HD) Flat Panel Television
Hypoallergenic pillow
Infinity pool
Internet access
Internet facilities
Minibar
Mini-refrigerator
Mosquito Net
Non-allergenic room
Ocean view
Outdoor dining area
Outdoor furniture
Pay-per-view Channels
Phone in bathroom
Pool towels
Pool View
Private bathroom
Private curtain
Private Entrance
Private Pool
Reading light
Refrigerator
Rollaway bed
Safe Deposit Box
Seating area
Sea View
Separate toilet area
Separate tub or shower
Shampoo
Shower
Silverware/utensils
Slippers
Sofa
Sofa bed
Soundproofed room
Streaming service
Tables and chairs
Terrace
Toilet
Towels
TV
Video
View
Wake Up Service
Wardrobe/Closet
Wine / Champagne
Wine glasses
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capienza: 5 adulti, 8 bambini
N. max di Ospiti:6
Dimensioni:641 m2
King2 Letti King
Servizi offerti da Soneva Kiri
Fitness Center
Game room
Souvenir/Gift Shop
Housekeeping - daily
Evening Entertainment
Massage
Outdoor pool
Restaurant
Room service
Safe
Sauna
Tour Desk
Dry cleaning
Shops (on site)
Grocery shopping service available
Bar
Laundry
Breakfast
Playground
Lockers
Non-smoking rooms
Bicycle rentals
Tennis court
Water Sport Facilities (on site)
Beachfront
Meeting/Banquet Facilities
Baggage Storage
Hypoallergenic room available
All Spaces Non-Smoking (public and private)
Snack bar
Breakfast in the room
Outdoor furniture
Garden
Terrace
Sun terrace
Ironing service
Trouser press
Designated smoking area
Beach
Fishing
Snorkeling
Windsurfing
Billiard
Canoeing
Diving
Tennis equipment
Cycling
Private beach area
Family Rooms
Viproom facilities
Bridal Suite
Spa & Wellness Centre
Packed Lunches
Private Check-in/Check-out
Special Diet Menus (on request)
Kids' club
Open-air bath
Water slide
Board games/puzzles
Book/DVD/Music library for children
Indoor play area
Kids' outdoor play equipment
Kid meals
Pool towels
Wine/Champagne
Bottle of water
Fruits
Chocolate/Cookies
Sun umbrellas
Picnic area
Beauty Services
Spa Facilities
Steam room
Spa/wellness packages
Fitness
Yoga classes
Fitness classes
Personal trainer
Movie nights
Walking tours
Bike tours
Outdoor Swimming Pool (all year)
Infinity pool
Pool with view
Back massage
Neck massage
Foot massage
24-hour front desk
Air conditioning
Baby sitting
Library
Concierge desk
Couples massage
Head massage
Hand massage
Full body massage
Facial treatments
Make up services
Body Treatments
Body scrub
Body wrap
Light therapy
Da sapere...
110 Moo 4, Koh Kood Sub-District Koh Kood District , Trat , 23000 Ko Kood, Thailand
Città: Ko Chang
Regione: Trat
(TH) ThailandiaMappa
Check-in dalle 14:00
Check-out fino alle 12:00
Pets
No pets allowed.
Deposit
25% upon confirmation.
☝️ Valuta locale:   € (EUR)   Euro
☝️ Fuso orario:   Asia/Bangkok
Soneva Kiri accetta le richieste speciali. Aggiungile nel prossimo passaggio!
FAQ Domande Frequenti
  • I prezzi sono sempre uguali anche se cambia la data?
    I prezzi variano in base a diversi fattori che possono essere stagionali, giorno della settimana, stato di occupazione dell’Hotel, promozioni, particolari fiere in città ed altro. Il consiglio, per vedere i prezzi, è quello di inserire le date del soggiorno e fare i propri confronti.
     
  • La colazione è sempre compresa?
    No, dipende dalla tariffa e dalla struttura se è organizzata per offrirla oppure no. Verifica bene prima di prenotare cosa è compreso e cosa no e che tipo di servizio viene offerto.
     
  • Posso fare richieste speciali?
    Certo, all’atto della prenotazione avrai un campo dove poter scrivere direttamente alla struttura e fare le tue richieste. Queste saranno valutate dall’Hotel che ti risponderà direttamente. In questo processo decisionale MeTour non è responsabile.
     
  • Che tipi di letti troverò nella stanza da me prenotata?
    La tipologia di letto è solitamente specificata nella scheda della stanza. Se hai richieste o esigenze particolari le potrai indicare all’atto della prenotazione scrivendole nel campo “richieste speciali” che saranno girate direttamente alla struttura. In questo processo MeTour non è responsabile.
     
  • Cosa è Paga in Struttural e Pre-Autorizzazione Pagamento?
    Quando prenoti, alcune strutture offrono la possibilità di pagare direttamente in Struttura. In questi casi ti verrà richiesto semplicemente di inserire la tua carta di credito (o di debito) a garanzia della prenotazione, ma senza nessun addebito. La somma verrà prelevata dalla tua carta di credito solo nei casi previsti dalle policy e condizioni relative alla tua prenotazione. In altri casi, quando il Partner non adotta sistemi automatici di disponibilità e prenotazione, ma confermano le prenotazioni "manualmente", allora ti verrà richiesto di inserire la tua carta di credito (o di debito) a garanzia della prenotazione, per poi essere direttamente addebitato nel momento stesso in cui il Partner confermerà la prenotazione (entro le 24-48 ore). A quel momento riceverai una mail con la conferma di prenotazione e l'avvenuto pagamento.
     
  • Come faccio a sapere se la mia carta è stata pre-autorizzata?
    Consultando il saldo della tua carta di credito vedrail che il tuo saldo disponibile risulterà momentaneamente ridotto dell’ importo della tua prenotazione. Potresti, in altri casi e a secondo della politica del circuito della tua Carta di Credito, anche trovare nel repiologo mensile dei movimenti della carta una voce: “operazione in sospeso”. Il blocco della pre autorizzazaione, a secondo delle situazioni, sarà mantenuto secondo le policy ed i termini e condizioni di quanto prenotato.
     
  • Come posso cancellare o modificare la mia prenotazione?
    Facile, entra nell’area cliente con le tue credenziali e da lì potrai modificare o cancellare la tua prenotazione. Ricorda che il cambio date o la cancellazione con richiesta di rimborso dipende dalla tariffa che hai scelto all’atto della prenotazione.
     
  • Posso cedere la mia prenotazione ad un’altra persona?
    Per questa richiesta contatta direttamente la struttura che potrebbe avere una specifica politica in merito o potrebbe aver bisogno di ulteriori dati sulla persona a cui vuoi cedere la prenotazione.
     
  • Come posso ottenere aiuto per una mia prenotazione?
    Entra nell’area cliente con le tue credenziali e da lì potrai contattarci oppure scrivendo attraverso il nostro modulo di contatto specificando il tuo numero di prenotazione e la ragione della richiesta di contatto. Ti consigliamo di lasciare anche un numero di telefono a cui potrai essere raggiunta in caso di bisogno.
     
  • Ci sono da pagare Tasse, Oneri Locali o Extra direttamente in loco?
    Se non chiaramente indicato nelle tariffe di prenotazione o policy della struttura potrebbero essere richiesti dei pagamenti direttamente in struttura per tasse di soggiorno, oneri locali o extra non compresi nella tariffa. Il consiglio e di leggere tutto con cura prima di prenotare o scriverci attraverso il nostro modulo di contatto.
     
  • Sono ammessi animali di piccola taglia?
    Ti invitiamo a leggere la policy della struttura o a contattarci attraverso il nostro modulo di contatto per maggiori informazioni.
     
  • Covid 19 Prenotazioni/Cancellazioni/Cambio Date/Rimborsi:
    Per le prenotazioni effettuate ti consigliamo di tenere a mente il rischio legato al Coronavirus (COVID-19) e le relative misure governative. Se prenoti una tariffa non “flessibile” o “non cancellabile”o “non modificabile”, potresti non aver diritto al rimborso in caso di cancellazione o alla r. Eventuali richieste di cancellazione o cambio data saranno gestite in base policy della tariffa scelta all’atto della prenotazione e di eventuali leggi sulla tutela dei consumatori. In tempi incerti come questi, MeTour consiglia di prenotare con tariffe che permettano cancellazione gratuita o cambi data, così che se dovessi cambiare programmi o intervengano delle restrizioni, potrai cancellare gratuitamente fino al termine previsto dalla struttura.
     
  • Covid-19: restrizioni e consigli di viaggio
    MeTour incentiva i propri Partner ad un’attenta politica di prevenzione nei confronti della pandemia da Covid-19, promuovendo quelle strutture con protocolli severi di sanificazione e controllo e monitora eventuali situazioni di contagio bloccando le prenotazioni verso quelle strutture o luoghi particolarmente colpiti. Non potendo però intervenire direttamente sulle strutture, che sono indipendenti da MeTour il consiglio Prima di prenotare e di raggiungere la struttura, è di verificare se ci sono in atto restrizioni agli spostamenti. I viaggi infatti potrebbero essere autorizzati solo per motivi specifici e, in particolare, quelli a scopo turistico potrebbero non essere consentiti. Ti consigliamo di visitare i siti web governativi dei vari Paesi nel mondo di destinazione, in sito dell’OMS (Organizzazione Mondiale della Sanità) e degli organi di Governo Locali, Siti di Informazione Ufficiali e, non in ultimo, il sito delle Strutture di Prenotate. MeTour non è responsabile del contenuto dei sopra citati siti, ma consiglia di consultare notizie il più possibilmente aggiornate.
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