The Acanto is a Luxury Hotel in Playa del Carmen just steps to the beach in a secure and private setting with tropical gardens, swimming pool, sundeck with lounge chairs, towels, and pool amenities. Our rooftop area provides a BBQ, table, chairs, lounge chairs and the most beautiful views of the Caribbean Sea for all guests to enjoy.
Our 1, 2 and 3 bedroom fully equipped accommodations allow you to live like you are at home yet enjoy all the services of a first class Hotel. They include King, Queen or Twin beds, marble bathroom marble floors, granite kitchen, state of the art appliances, central air conditioning, ceiling fans, security safe, plasma TV, terrace, garden and courtyard views and so much more.
Our 1, 2 and 3 bedroom fully equipped accommodations allow you to live like you are at home yet enjoy all the services of a first class Hotel. They include King, Queen or Twin beds, marble bathroom marble floors, granite kitchen, state of the art appliances, central air conditioning, ceiling fans, security safe, plasma TV, terrace, garden and courtyard views and so much more.
Superior Two-Bedroom Suite, Non-Smoking
Air conditioning
Alarm Clock
Balcony
Dining table
Kitchen
Kitchenware
Microwave
Pool towels
Pool View
Private Entrance
Refrigerator
Sofa bed
Toilet
Towels
View
1 Large DoubleTwo-Bedroom Suite - Non-Smoking
Air conditioning
Alarm Clock
Balcony
Dining table
Kitchen
Kitchenware
Microwave
Pool towels
Pool View
Private Entrance
Refrigerator
Sofa bed
Toilet
Towels
View
Three-Bedroom Suite - Non-Smoking
Air conditioning
Alarm Clock
Balcony
Dining table
Kitchen
Kitchenware
Microwave
Pool towels
Pool View
Private Entrance
Refrigerator
Sofa bed
Toilet
Towels
View
Superior Three-Bedroom Suite - Non-Smoking
Air conditioning
Alarm Clock
Balcony
Dining table
Kitchen
Kitchenware
Microwave
Pool towels
Pool View
Private Entrance
Refrigerator
Sofa bed
Toilet
Towels
View
One-Bedroom King Suite - Non-Smoking
Air conditioning
Alarm Clock
Balcony
Dining table
Kitchen
Kitchenware
Pool towels
Pool View
Private Entrance
Refrigerator
Sofa bed
Toilet
Towels
View
One-Bedroom Superior King Suite with Ocean View - Non-Smoking
Air conditioning
Alarm Clock
Balcony
Dining table
Kitchen
Kitchenware
Microwave
Pool towels
Pool View
Private Entrance
Refrigerator
Sofa bed
Toilet
Towels
View
Superior King Studio - Non-Smoking
Air conditioning
Alarm Clock
Balcony
Pool towels
Pool View
Private Entrance
Toilet
Towels
View
King Room - Non-Smoking
Air conditioning
Alarm Clock
Balcony
Pool towels
Pool View
Private Entrance
Toilet
Towels
View
One-Bedroom Master King Suite - Non-Smoking
Air conditioning
Balcony
Dining table
Free Toiletries
Heating
Kitchen
Kitchenware
Microwave
Pool towels
Pool View
Private Entrance
Refrigerator
Sofa bed
Toilet
Towels
View
Two-Bedroom Master Suite - Non-Smoking
Air conditioning
Alarm Clock
Balcony
Desk
Dining table
Free Toiletries
Heating
Kitchen
Kitchenware
Microwave
Patio
Pool towels
Pool View
Private Entrance
Refrigerator
Sofa bed
Toilet
Towels
View
Good to know...
Calle 16 Nte Bis Mz 27 Lote 18, Centro, Playa Del Carmen, Quintana Roo, 77710, Mexico
City: Playa del Carmen
Region: Quintana Roo
Check-in from 15:00
Check-out until to 12:00
Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
- Are the prices always the same even if the date changes?Prices vary based on various factors which may be seasonal, day of the week, occupation status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
- Is breakfast always included?No, it depends on the rate and on the establishment whether it is organized to offer it or not. Check well before booking what is included and what is not and what type of service is offered.
- Can I make special requests?Of course, when booking you will have a field where you can write directly to the structure and make your requests. These will be evaluated by the hotel which will answer you directly. In this decision making process MeTour is not responsible.
- What types of beds will I find in the room I have booked?The type of bed is usually specified in the room card. If you have special requests or needs, you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the hotel. In this process MeTour is not responsible.
- What is Pay in Structural and Payment Pre-Authorization?When you book, some establishments offer the possibility to pay directly at the establishment. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the reservation, but without any charge. The sum will be withdrawn from your credit card only in the cases provided for by the policies and conditions relating to your reservation. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, to then be charged directly at the same time the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and the payment.
- How do I know if my card has been pre-authorised?Consulting the balance of your credit card you will see that your available balance will be temporarily reduced by the amount of your reservation. In other cases and depending on the policy of your Credit Card circuit, you could also find an entry in the monthly summary of card movements: "operation pending". The blocking of the pre-authorization, depending on the situation, will be maintained according to the policies and terms and conditions of the reservation.
- How can I cancel or modify my reservation?Easy, enter the customer area with your credentials and from there you can modify or cancel your reservation. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
- Can I transfer my reservation to another person?For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the reservation.
- How can I get help with my booking?Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
- Are there any Taxes, Local Charges or Extras to be paid directly on site?If not clearly indicated in the booking rates or structure policies, payments may be required directly to the structure for tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us via our contact form.
- Are small pets allowed?We invite you to read the property policy or contact us through our contact form for more information.
- Covid 19 Reservations/Cancellations/Change Dates/Refunds:For reservations made, we advise you to keep in mind the risk related to the Coronavirus (COVID-19) and the related government measures. If you book a non "flexible" or "non-cancellable" or "non-changeable" rate, you may not be entitled to a refund in the event of cancellation or the r. Any requests for cancellation or date changes will be managed according to the policy of the rate chosen at the time of booking and any laws on consumer protection. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you change plans or restrictions intervene, you can cancel for free until the deadline set by the structure.
- Covid-19: restrictions and travel adviceMeTour encourages its Partners to adopt a careful prevention policy against the Covid-19 pandemic, promoting those structures with strict sanitation and control protocols and monitors any situations of contagion by blocking reservations for those particularly affected structures or places. However, not being able to intervene directly on the structures, which are independent of MeTour, the advice Before booking and reaching the structure, is to check if there are travel restrictions in place. In fact, travel could only be authorized for specific reasons and, in particular, those for tourist purposes could not be allowed. We advise you to visit the government websites of the various destination countries around the world, the WHO (World Health Organization) website and the Local Government bodies, Official Information Websites and, last but not least, the website of the Booked Accommodations . MeTour is not responsible for the content of the aforementioned sites, but advises you to consult news as updated as possible.
Special Needs
3 dedicated services from Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham
Wheelchair Accessible Rooms
This structure has rooms designed for accessibility to people in wheelchairs. They may not have a bathroom in the room.
Disabled bathroom
The structure is equipped with bathrooms suitable for use by people in wheelchairs
Structure Without Architectural Barriers
The structure is free of architectural barriers and guarantees full accessibility to people in wheelchairs.
Choose how to pay. Always in a safe way.
Playa del Carmen
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