Bob W’s apartments are the smartest alternative to hotels and random rentals. Every night is climate-neutral and double carbon offset. Get everything needed to live, work and play for as long as you want. Fully equipped kitchens, laundry, keyless access, fast WiFi, 24/7 support, and regular professional cleaning – you name it. It is also possible to request early check-in and late check-out.

When you stay with Bob, you’re getting an authentic taste of the local neighbourhood. This property in Madrid’s trendy Chueca district was renovated in 2021. Inside you’ll find interiors inspired by the La Movida Madrileña social movement, local furniture and art.

Every night is climate-neutral and double carbon offset. Each apartment is powered by 100% renewable energy and has recycling, limited single-use plastic and biodegradable toiletries. A smart management system is in place but the provider does not collect or store any kind of information that could identify you and absolutely no audio, video or photos.
Choose your rooms

Deluxe Chueca Design Studio w/View

The Apartment
This newly renovated apartment has everything you need to live, work and play. Get the practical things like a fully equipped private kitchen, access to shared laundry, fast WiFi, 24/7 support, and regular professional cleaning, and fun stuff like a retro video game console and smart TV. Stay in comfort for as long as you’d like – days, weeks or months.

The apartment features a queen or double-size bed. Each apartment is professionally cleaned to our 63-step ‘Ridiculously Clean’ standard before you arrive. It is possible to request early check-in and late check-out.

The 4th-floor windows offer city awesome city views of Fuencarral street or the neighbouring plaza. Because Fuencarral is a bustling shopping and pedestrian street, you may hear the sounds of the city from outside, particularly on the weekends. If you’re a light sleeper, Bob recommends using earplugs or booking one of our “quiet” apartments facing away from the street in the same building.

Custom Chueca-Inspired Interior Design
Step inside and feel the freedom of Madrid’s La Movida Madrileña social movement. After the end of the oppressive Franco dictatorship in 1975, a new era of rebellious music, film, fashion and art erupted in the surrounding Malasaña neighbourhood. Bob’s very own Senior Interior Architect Camilo Torres – who has called many places in the world home, including Chueca – has hand chosen colours, textures, art, custom furniture and local elements to immerse you in this part of the area’s history.

Hooked Up With Local Amenities
Bob is all for staying active, so this apartment includes yoga mats, online access to Yogaia yoga studio, and access to a nearby local gym. Bob is also all for a tasty brekkie; you have the option to pre-purchase breakfast at Bob’s fav neighbourhood cafes with an exclusive discount.

Your Stay is Climate-Neutral
Every night you spend with Bob is climate-neutral and double carbon offset. How? Well, an average night in this specific apartment emits 7.7 kg CO2*, and our support of climate action projects prevents twice as much carbon from being emitted (15.4 kg). We’re also taking action to emit less in the first place and be kind to the environment, including buying 100% renewable energy, installing energy-saving smart home controls, sourcing select secondhand furniture, providing you with recycling facilities and more.
*Based on averages across Bob W properties in 2020. Will be updated with apartment-specific data in early 2022 after our next sustainability audit.

The Building
This property in Chueca, just off Gran Via, was freshly renovated in 2021. All apartments are located on the fourth floor and are accessible by elevator. This is a contactless property, which means there’s no front desk. You can access both the building and your apartment with a convenient door code, and our super-responsive online support team is here for you day and night.

The Neighbourhood
Chueca is one of Madrid’s most trendy areas, filled with small shops, restaurants, cafes, and everyday amenities in addition to a vibrant nightlife. Located in the heart of the city in the larger Malasaña neighbourhood, Chueca is extremely central, home to one of Europe’s biggest pride parades, and an overall hip place to be year-round. Bob W Chueca is walking distance to Madrid’s biggest attractions: less than 5 minutes from Gran Via, only 8 minutes from Puerta del Sol, and 15 minutes from Plaza Mayor.
Accessible by Lift
adapter
Air conditioning
Bathroom
Bathroom amenities (free toiletries)
Cable television
Children crib/cots
Children highchair
City View
Cleaning products
Closets in room
Clothes drying rack
Coffee/Tea maker
Desk
Dining Area
Dining table
Earplugs
Electric Kettle
Fire alarms or smoke detectors
Fire extinguishers
Free Toiletries
Game Console
Hair Dryer
High Definition (HD) Flat Panel Television
Internet access
Internet facilities
Ironing facilities
Kitchen
Kitchenware
Microwave
Mini-refrigerator
Private bathroom
Seating area
Shampoo
Shower
Silverware/utensils
Stove
Tables and chairs
Toaster
Toilet
Towels
TV
Upper floor reachable by lift
Video Games
View
Wardrobe/Closet
Wine glasses
Wireless internet connection (Wifi)
Capacity: 2 adults, 1 child
Maximum number of Guests:2
Dimensions:19 m2
Queen1 Queen

Quiet Chueca Design Studio

The Apartment
This newly renovated apartment has everything you need to live, work and play. Get the practical things like a private kitchenette (fridge, microwave and dishes), access to a fully equipped shared kitchen and washing machines, fast WiFi, 24/7 support, and regular professional cleaning, and fun stuff like a retro video game console and smart TV. Stay in comfort for as long as you’d like – days, weeks or months.

The apartment features a queen or double-size bed. Each apartment is professionally cleaned to our 63-step ‘Ridiculously Clean’ standard before you arrive. It is possible to request early check-in and late check-out.

Because the windows face either towards the building’s atrium or towards a neighbouring building, this apartment is sheltered from the hustle and bustle of Fuencarral shopping street out front. However, if you’re looking for city views and don’t mind a little bit of noise, check out our “view” apartments in the same building.

Custom Chueca-Inspired Interior Design
Step inside and feel the freedom of Madrid’s La Movida Madrileña social movement. After the end of the oppressive Franco dictatorship in 1975, a new era of rebellious music, film, fashion and art erupted in the surrounding Malasaña neighbourhood. Bob’s very own Senior Interior Architect Camilo Torres – who has called many places in the world home, including Chueca – has hand chosen colours, textures, art, custom furniture and local elements to immerse you in this part of the area’s history.

Hooked Up With Local Amenities
Bob is all for staying active, so this apartment includes yoga mats, online access to Yogaia yoga studio, and access to a nearby local gym. Bob is also all for a tasty brekkie; you have the option to pre-purchase breakfast at Bob’s fav neighbourhood cafes with an exclusive discount.

Your Stay is Climate-Neutral
Every night you spend with Bob is climate-neutral and double carbon offset. How? Well, an average night in this specific apartment emits 7.5 kg CO2*, and our support of climate action projects prevents twice as much carbon from being emitted (15 kg). We’re also taking action to emit less in the first place and be kind to the environment, including buying 100% renewable energy, installing energy-saving smart home controls, sourcing select secondhand furniture, providing you with recycling facilities and more.
*Based on averages across Bob W properties in 2020. Will be updated with apartment-specific data in early 2022 after our next sustainability audit.

The Building
This property in Chueca, just off Gran Via, was freshly renovated in 2021. All apartments are located on the fourth floor and are accessible by elevator. This is a contactless property, which means there’s no front desk. You can access both the building and your apartment with a convenient door code, and our super-responsive online support team is here for you day and night.

The Neighbourhood
Chueca is one of Madrid’s most trendy areas, filled with small shops, restaurants, cafes, and everyday amenities in addition to a vibrant nightlife. Located in the heart of the city in the larger Malasaña neighbourhood, Chueca is extremely central, home to one of Europe’s biggest pride parades, and an overall hip place to be year-round. Bob W Chueca is walking distance to Madrid’s biggest attractions: less than 5 minutes from Gran Via, only 8 minutes from Puerta del Sol, and 15 minutes from Plaza Mayor.
Accessible by Lift
adapter
Air conditioning
Bathroom
Bathroom amenities (free toiletries)
Cable television
Children crib/cots
Children highchair
Cleaning products
Closets in room
Clothes drying rack
Coffee/Tea maker
Desk
Dining Area
Dining table
Earplugs
Electric Kettle
Fire alarms or smoke detectors
Fire extinguishers
Free Toiletries
Game Console
Hair Dryer
Heating
Inner courtyard view
Internet access
Internet facilities
Ironing facilities
Kitchen
Kitchenware
Microwave
Mini-refrigerator
Private bathroom
Seating area
Shampoo
Shower
Silverware/utensils
Tables and chairs
Toaster
Toilet
Towels
TV
Upper floor reachable by lift
Video Games
Wardrobe/Closet
Wine glasses
Wireless internet connection (Wifi)
Capacity: 2 adults, 1 child
Maximum number of Guests:2
Dimensions:19 m2
Queen1 Queen

Quiet Deluxe Chueca Design Studio

The Apartment
This newly renovated apartment has everything you need to live, work and play. Get the practical things like a fully equipped private kitchen, access to shared laundry, fast WiFi, 24/7 support, and regular professional cleaning, and fun stuff like a retro video game console and smart TV. Stay in comfort for as long as you’d like – days, weeks or months.

The apartment features a queen or double-size bed. Each apartment is professionally cleaned to our 63-step ‘Ridiculously Clean’ standard before you arrive. It is possible to request early check-in and late check-out.

Because the windows face either towards the building’s atrium or towards a neighbouring building, this apartment is sheltered from the hustle and bustle of Fuencarral shopping street out front. However, if you’re looking for city views and don’t mind a little bit of noise, check out our “view” apartments in the same building.

Custom Chueca-Inspired Interior Design
Step inside and feel the freedom of Madrid’s La Movida Madrileña social movement. After the end of the oppressive Franco dictatorship in 1975, a new era of rebellious music, film, fashion and art erupted in the surrounding Malasaña neighbourhood. Bob’s very own Senior Interior Architect Camilo Torres – who has called many places in the world home, including Chueca – has hand chosen colours, textures, art, custom furniture and local elements to immerse you in this part of the area’s history.

Hooked Up With Local Amenities
Bob is all for staying active, so this apartment includes yoga mats, online access to Yogaia yoga studio, and access to a nearby local gym. Bob is also all for a tasty brekkie; you have the option to pre-purchase breakfast at Bob’s fav neighbourhood cafes with an exclusive discount.

Your Stay is Climate-Neutral
Every night you spend with Bob is climate-neutral and double carbon offset. How? Well, an average night in this specific apartment emits 7.7 kg CO2*, and our support of climate action projects prevents twice as much carbon from being emitted (15.4 kg). We’re also taking action to emit less in the first place and be kind to the environment, including buying 100% renewable energy, installing energy-saving smart home controls, sourcing select secondhand furniture, providing you with recycling facilities and more.
*Based on averages across Bob W properties in 2020. Will be updated with apartment-specific data in early 2022 after our next sustainability audit.

The Building
This property in Chueca, just off Gran Via, was freshly renovated in 2021. All apartments are located on the fourth floor and are accessible by elevator. This is a contactless property, which means there’s no front desk. You can access both the building and your apartment with a convenient door code, and our super-responsive online support team is here for you day and night.

The Neighbourhood
Chueca is one of Madrid’s most trendy areas, filled with small shops, restaurants, cafes, and everyday amenities in addition to a vibrant nightlife. Located in the heart of the city in the larger Malasaña neighbourhood, Chueca is extremely central, home to one of Europe’s biggest pride parades, and an overall hip place to be year-round. Bob W Chueca is walking distance to Madrid’s biggest attractions: less than 5 minutes from Gran Via, only 8 minutes from Puerta del Sol, and 15 minutes from Plaza Mayor.
Accessible by Lift
adapter
Air conditioning
Bathroom
Bathroom amenities (free toiletries)
Cable television
Children crib/cots
Children highchair
Cleaning products
Closets in room
Clothes drying rack
Coffee/Tea maker
Desk
Dining Area
Dining table
Earplugs
Electric Kettle
Fire alarms or smoke detectors
Fire extinguishers
Free Toiletries
Game Console
Hair Dryer
Heating
High Definition (HD) Flat Panel Television
Inner courtyard view
Internet access
Internet facilities
Ironing facilities
Kitchen
Kitchenware
Microwave
Mini-refrigerator
Private bathroom
Quiet street view
Seating area
Shampoo
Shower
Silverware/utensils
Stove
Tables and chairs
Toaster
Toilet
Towels
TV
Upper floor reachable by lift
Video Games
Wardrobe/Closet
Wine glasses
Wireless internet connection (Wifi)
Capacity: 2 adults, 1 child
Maximum number of Guests:2
Dimensions:19 m2
Queen1 Queen

Chueca Design Studio w/view

The Apartment
This newly renovated apartment has everything you need to live, work and play. Get the practical things like a private kitchenette (fridge, microwave and dishes), access to a fully equipped shared kitchen and washing machines, fast WiFi, 24/7 support, and regular professional cleaning, and fun stuff like a retro video game console and smart TV. Stay in comfort for as long as you’d like – days, weeks or months.

The apartment features a queen or double-size bed. Each apartment is professionally cleaned to our 63-step ‘Ridiculously Clean’ standard before you arrive. It is possible to request early check-in and late check-out.

The 4th-floor windows offer city awesome city views of Fuencarral street or the neighbouring plaza. Because Fuencarral is a bustling shopping and pedestrian street, you may hear the sounds of the city from outside, particularly on the weekends. If you’re a light sleeper, Bob recommends using earplugs or booking one of our “quiet” apartments facing away from the street in the same building.

Custom Chueca-Inspired Interior Design
Step inside and feel the freedom of Madrid’s La Movida Madrileña social movement. After the end of the oppressive Franco dictatorship in 1975, a new era of rebellious music, film, fashion and art erupted in the surrounding Malasaña neighbourhood. Bob’s very own Senior Interior Architect Camilo Torres – who has called many places in the world home, including Chueca – has hand chosen colours, textures, art, custom furniture and local elements to immerse you in this part of the area’s history.

Hooked Up With Local Amenities
Bob is all for staying active, so this apartment includes yoga mats, online access to Yogaia yoga studio, and access to a nearby local gym. Bob is also all for a tasty brekkie; you have the option to pre-purchase breakfast at Bob’s fav neighbourhood cafes with an exclusive discount.

Your Stay is Climate-Neutral
Every night you spend with Bob is climate-neutral and double carbon offset. How? Well, an average night in this specific apartment emits 7.5 kg CO2*, and our support of climate action projects prevents twice as much carbon from being emitted (15 kg). We’re also taking action to emit less in the first place and be kind to the environment, including buying 100% renewable energy, installing energy-saving smart home controls, sourcing select secondhand furniture, providing you with recycling facilities and more.
*Based on averages across Bob W properties in 2020. Will be updated with apartment-specific data in early 2022 after our next sustainability audit.

The Building
This property in Chueca, just off Gran Via, was freshly renovated in 2021. All apartments are located on the fourth floor and are accessible by elevator. This is a contactless property, which means there’s no front desk. You can access both the building and your apartment with a convenient door code, and our super-responsive online support team is here for you day and night.

The Neighbourhood
Chueca is one of Madrid’s most trendy areas, filled with small shops, restaurants, cafes, and everyday amenities in addition to a vibrant nightlife. Located in the heart of the city in the larger Malasaña neighbourhood, Chueca is extremely central, home to one of Europe’s biggest pride parades, and an overall hip place to be year-round. Bob W Chueca is walking distance to Madrid’s biggest attractions: less than 5 minutes from Gran Via, only 8 minutes from Puerta del Sol, and 15 minutes from Plaza Mayor.
Accessible by Lift
adapter
Air conditioning
Bathroom
Bathroom amenities (free toiletries)
Cable television
Children crib/cots
Children highchair
City View
Cleaning products
Closets in room
Clothes drying rack
Coffee/Tea maker
Desk
Dining Area
Dining table
Earplugs
Electric Kettle
Fire alarms or smoke detectors
Fire extinguishers
Free Toiletries
Game Console
Hair Dryer
Heating
Internet access
Internet facilities
Ironing facilities
Kitchen
Kitchenware
Microwave
Mini-refrigerator
Private bathroom
Seating area
Shampoo
Shower
Silverware/utensils
Tables and chairs
Toaster
Toilet
Towels
TV
Upper floor reachable by lift
Video Games
View
Wardrobe/Closet
Wine glasses
Wireless internet connection (Wifi)
Capacity: 2 adults, 1 child
Maximum number of Guests:2
Dimensions:19 m2
Queen1 Queen

Accessible Deluxe Chueca Design Studio w/View

The Apartment
This newly renovated apartment has everything you need to live, work and play. Get the practical things like a fully equipped private kitchen, access to shared laundry, fast WiFi, 24/7 support, and regular professional cleaning, and fun stuff like a retro video game console and smart TV. Stay in comfort for as long as you’d like – days, weeks or months.

The apartment features a queen-size bed. Each apartment is professionally cleaned to our 63-step ‘Ridiculously Clean’ standard before you arrive. It is possible to request early check-in and late check-out.

The 4th-floor windows offer awesome city views of Fuencarral street. Because Fuencarral is a bustling shopping and pedestrian street, you may hear the sounds of the city from outside, particularly on the weekends. If you’re a light sleeper, Bob recommends using earplugs or booking one of our “quiet” apartments facing away from the street in the same building. Please note, however, that this is the only accessible apartment at this location.

Custom Chueca-Inspired Interior Design
Step inside and feel the freedom of Madrid’s La Movida Madrileña social movement. After the end of the oppressive Franco dictatorship in 1975, a new era of rebellious music, film, fashion and art erupted in the surrounding Malasaña neighbourhood. Bob’s very own Senior Interior Architect Camilo Torres – who has called many places in the world home, including Chueca – has hand chosen colours, textures, art, custom furniture and local elements to immerse you in this part of the area’s history.

Hooked Up With Local Amenities
Bob is all for staying active, so this apartment includes yoga mats, online access to Yogaia yoga studio, and access to a nearby local gym. Bob is also all for a tasty brekkie; you have the option to pre-purchase breakfast at Bob’s fav neighbourhood cafes with an exclusive discount.

Your Stay is Climate-Neutral
Every night you spend with Bob is climate-neutral and double carbon offset. How? Well, an average night in this specific apartment emits 11.7 kg CO2*, and our support of climate action projects prevents twice as much carbon from being emitted (23.4 kg). We’re also taking action to emit less in the first place and be kind to the environment, including buying 100% renewable energy, installing energy-saving smart home controls, sourcing select secondhand furniture, providing you with recycling facilities and more.
*Based on averages across Bob W properties in 2020. Will be updated with apartment-specific data in early 2022 after our next sustainability audit.

The Building
This property in Chueca, just off Gran Via, was freshly renovated in 2021. All apartments are located on the fourth floor and are accessible by elevator. This is a contactless property, which means there’s no front desk. You can access both the building and your apartment with a convenient door code, and our super-responsive online support team is here for you day and night.

The Neighbourhood
Chueca is one of Madrid’s most trendy areas, filled with small shops, restaurants, cafes, and everyday amenities in addition to a vibrant nightlife. Located in the heart of the city in the larger Malasaña neighbourhood, Chueca is extremely central, home to one of Europe’s biggest pride parades, and an overall hip place to be year-round. Bob W Chueca is walking distance to Madrid’s biggest attractions: less than 5 minutes from Gran Via, only 8 minutes from Puerta del Sol, and 15 minutes from Plaza Mayor.
Accessible by Lift
adapter
Air conditioning
Bathroom
Bathroom amenities (free toiletries)
Children crib/cots
Children highchair
City View
Cleaning products
Closets in room
Clothes drying rack
Coffee/Tea maker
Desk
Dining Area
Dining table
Earplugs
Electric Kettle
Entire unit wheelchair accessible
Fire alarms or smoke detectors
Fire extinguishers
Free Toiletries
Game Console
Hair Dryer
Heating
High Definition (HD) Flat Panel Television
Internet access
Internet facilities
Ironing facilities
Kitchen
Kitchenware
Microwave
Mini-refrigerator
Private bathroom
Seating area
Shampoo
Shower
Silverware/utensils
Stove
Tables and chairs
Toaster
Toilet
Toilet with grab rails
Towels
TV
Upper floor reachable by lift
Video Games
View
Wardrobe/Closet
Wine glasses
Wireless internet connection (Wifi)
Capacity: 2 adults, 1 child
Maximum number of Guests:2
Dimensions:29 m2
Queen1 Queen

Chueca Design Suite for 3 w/ View

The Apartment
This newly renovated, 1-bedroom apartment has everything you need to live, work and play. Get the practical things like a fully equipped private kitchen, access to shared laundry, fast WiFi, 24/7 support, and regular professional cleaning, and fun stuff like a retro video game console and smart TV. Stay in comfort for as long as you’d like – days, weeks or months.

The bedroom features a queen-size bed. The loveseat bed in the living room can sleep an additional person. Each apartment is professionally cleaned to our 63-step ‘Ridiculously Clean’ standard before you arrive. It is possible to request early check-in and late check-out.

The 4th-floor windows offer awesome city views of the neighbouring plaza and Fuencarral street. Because Fuencarral is a bustling shopping and pedestrian street, you may hear the sounds of the city from outside, particularly on the weekends. If you’re a light sleeper, Bob recommends using earplugs or booking one of our “quiet” apartments facing away from the street in the same building.

Custom Chueca-Inspired Interior Design
Step inside and feel the freedom of Madrid’s La Movida Madrileña social movement. After the end of the oppressive Franco dictatorship in 1975, a new era of rebellious music, film, fashion and art erupted in the surrounding Malasaña neighbourhood. Bob’s very own Senior Interior Architect Camilo Torres – who has called many places in the world home, including Chueca – has hand chosen colours, textures, art, custom furniture and local elements to immerse you in this part of the area’s history.

Hooked Up With Local Amenities
Bob is all for staying active, so this apartment includes yoga mats, online access to Yogaia yoga studio, and access to a nearby local gym. Bob is also all for a tasty brekkie; you have the option to pre-purchase breakfast at Bob’s fav neighbourhood cafes with an exclusive discount.

Your Stay is Climate-Neutral
Every night you spend with Bob is climate-neutral and double carbon offset. How? Well, an average night in this specific apartment emits 12.7 kg CO2*, and our support of climate action projects prevents twice as much carbon from being emitted (25.4 kg). We’re also taking action to emit less in the first place and be kind to the environment, including buying 100% renewable energy, installing energy-saving smart home controls, sourcing select secondhand furniture, providing you with recycling facilities and more.
*Based on averages across Bob W properties in 2020. Will be updated with apartment-specific data in early 2022 after our next sustainability audit.

The Building
This property in Chueca, just off Gran Via, was freshly renovated in 2021. All apartments are located on the fourth floor and are accessible by elevator. This is a contactless property, which means there’s no front desk. You can access both the building and your apartment with a convenient door code, and our super-responsive online support team is here for you day and night.

The Neighbourhood
Chueca is one of Madrid’s most trendy areas, filled with small shops, restaurants, cafes, and everyday amenities in addition to a vibrant nightlife. Located in the heart of the city in the larger Malasaña neighbourhood, Chueca is extremely central, home to one of Europe’s biggest pride parades, and an overall hip place to be year-round. Bob W Chueca is walking distance to Madrid’s biggest attractions: less than 5 minutes from Gran Via, only 8 minutes from Puerta del Sol, and 15 minutes from Plaza Mayor.
Accessible by Lift
adapter
Air conditioning
Bathroom
Bathroom amenities (free toiletries)
Cable television
Children crib/cots
Children highchair
City View
Cleaning products
Closets in room
Clothes drying rack
Coffee/Tea maker
Desk
Dining Area
Dining table
Dishwasher
Earplugs
Electric Kettle
Fire alarms or smoke detectors
Fire extinguishers
Free Toiletries
Game Console
Hair Dryer
Heating
High Definition (HD) Flat Panel Television
Internet access
Internet facilities
Ironing facilities
Kitchen
Kitchenware
Microwave
Mini-refrigerator
Seating area
Shampoo
Shower
Silverware/utensils
Sofa bed
Stove
Tables and chairs
Toaster
Toilet
Towels
TV
Upper floor reachable by lift
Video Games
View
Wardrobe/Closet
Wine glasses
Wireless internet connection (Wifi)
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Dimensions:29 m2
Single1 Single

Chueca Design Suite for 4 w/ View

Capacity: 4 adults, 6 children
Maximum number of Guests:4
Services offered by Bob W Chueca
Elevators
Express Check-in/Check-out
Non-smoking rooms
Heating
Shared Kitchen
Baggage Storage
All Spaces Non-Smoking (public and private)
Property is wheel chair accessible
Toilet with grab rails
Low bathroom sink
Air conditioning
Pet Friendly
Good to know...
Calle de Fuencarral 45
City: Madrid
Region: Community of Madrid
(ES) SpainMap
Check-in from 15:00
Check-out until to 11:00
Self service
Self online check in, check out.
☝️ Local currency:   € (EUR)   Euro
☝️ Time zone:   Europe/Paris
Bob W Chueca accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
  • Are the prices always the same even if the date changes?
    Prices vary based on various factors which may be seasonal, day of the week, occupation status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
  • Is breakfast always included?
    No, it depends on the rate and on the establishment whether it is organized to offer it or not. Check well before booking what is included and what is not and what type of service is offered.
  • Can I make special requests?
    Of course, when booking you will have a field where you can write directly to the structure and make your requests. These will be evaluated by the hotel which will answer you directly. In this decision making process MeTour is not responsible.
  • What types of beds will I find in the room I have booked?
    The type of bed is usually specified in the room card. If you have special requests or needs, you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the hotel. In this process MeTour is not responsible.
  • What is Pay in Structural and Payment Pre-Authorization?
    When you book, some establishments offer the possibility to pay directly at the establishment. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the reservation, but without any charge. The sum will be withdrawn from your credit card only in the cases provided for by the policies and conditions relating to your reservation. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, to then be charged directly at the same time the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and the payment.
  • How do I know if my card has been pre-authorised?
    Consulting the balance of your credit card you will see that your available balance will be temporarily reduced by the amount of your reservation. In other cases and depending on the policy of your Credit Card circuit, you could also find an entry in the monthly summary of card movements: "operation pending". The blocking of the pre-authorization, depending on the situation, will be maintained according to the policies and terms and conditions of the reservation.
  • How can I cancel or modify my reservation?
    Easy, enter the customer area with your credentials and from there you can modify or cancel your reservation. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
  • Can I transfer my reservation to another person?
    For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the reservation.
  • How can I get help with my booking?
    Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
  • Are there any Taxes, Local Charges or Extras to be paid directly on site?
    If not clearly indicated in the booking rates or structure policies, payments may be required directly to the structure for tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us via our contact form.
  • Are small pets allowed?
    We invite you to read the property policy or contact us through our contact form for more information.
  • Covid 19 Reservations/Cancellations/Change Dates/Refunds:
    For reservations made, we advise you to keep in mind the risk related to the Coronavirus (COVID-19) and the related government measures. If you book a non "flexible" or "non-cancellable" or "non-changeable" rate, you may not be entitled to a refund in the event of cancellation or the r. Any requests for cancellation or date changes will be managed according to the policy of the rate chosen at the time of booking and any laws on consumer protection. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you change plans or restrictions intervene, you can cancel for free until the deadline set by the structure.
  • Covid-19: restrictions and travel advice
    MeTour encourages its Partners to adopt a careful prevention policy against the Covid-19 pandemic, promoting those structures with strict sanitation and control protocols and monitors any situations of contagion by blocking reservations for those particularly affected structures or places. However, not being able to intervene directly on the structures, which are independent of MeTour, the advice Before booking and reaching the structure, is to check if there are travel restrictions in place. In fact, travel could only be authorized for specific reasons and, in particular, those for tourist purposes could not be allowed. We advise you to visit the government websites of the various destination countries around the world, the WHO (World Health Organization) website and the Local Government bodies, Official Information Websites and, last but not least, the website of the Booked Accommodations . MeTour is not responsible for the content of the aforementioned sites, but advises you to consult news as updated as possible.
TripAdvisor
Check-in
Check-out
Amount due
Book now
Wishlist
Added to the list!
Madrid
Other Proposals in the City
Biglietti per Navi e Traghetti Grimaldi Lines