Located behind Plaza Santa Fe, this hotel is just a 10-minute drive from the historic center of Guanajuato. Nearby attractions include the Teatro Juárez and the Jardín de la Unión, 15 minutes away by public transportation. For the convenience of its guests, the hotel offers a shuttle service to selected destinations in the city center. After a long day, there is no better way to relax than the large outdoor swimming pool, surrounded by tall palm trees and bushes that give the whole area an air of freshness. There is also a children's swimming area for the little ones. When it's time to eat, your restaurant will always surprise you with something new, whether it's local or international cuisine that will always be delicious and satisfying.
Double Room with Two Double Beds
Air conditioning
Balcony
Desk
Heating
Private bathroom
Toilet
View
2 Double
Good to know...
Blvd Euquerio Guerrero KM 6 Colonia Burocratas, 36250 Guanajuato, Mexico
City: Guanajuato
Region: Guanajuato
Check-in from 15:00
Check-out until to 12:00
POLITICAS GENERALES
(1) Cancelaciones: Si la reserva cuenta con la política “No reembolsable” o
entra en período de penalidad, Se procederá con la solicitud de cancelación
aplicando la penalidad del 100%.
(2) Salida anticipada o no show: Si el huésped desea realizar su check out
antes de la fecha (Salida anticipada) o no se presenta al hotel el día de
su check in (no show). Se cancelará toda reserva y no habrá reembolso alguno.
(3) Modificación de reservación: Si la reserva cuenta con la política “No
reembolsable” no podrá aplicar a cambios de fechas, y/o nombre. Si el huésped
deseara extender su reserva con la política de cancelación, también se
extenderán las políticas y restricciones de la reserva original.
(4) Reembolsos: En caso de que la política sea flexible y sea antes del
período de penalidad, considerar que los reembolsos se realizarán en un
lapso de 15 días hábiles después de la solicitud
*POLÍTICA DE FUERZA MAYOR*
En el caso de que la propiedad se vea afectada por algún desastre natural se
procederá de las siguiente manera:
Durante su estancia, ofrecemos un certificado para una estancia de regreso a
la propiedad por el número de noches no utilizadas y será válido para viajar
dentro de 1 año calendario a las fechas reservadas originalmente; es
intransferible y no canjeable por dinero en efectivo. El espacio está sujeto
a disponibilidad y periodos de suspensión pueden aplicar.
La política entrará en vigencia una vez que las autoridades pertinentes emitan
una alerta en el área y esto impacte directamente en la propiedad.
No incluye el día de salida, pasajes aéreos, traslados, upgrades, y deben
ser canjeados dentro de un año. Pueden aplicarse otras restricciones.
(1) Cancelaciones: Si una alerta de desastre natural es emitida por las fuerzas
gubernamentales, los huéspedes no tendrán penalización en caso de solicitar
cambio de fechas de sus vacaciones de las 72 horas posteriores a la alerta.
Por favor notificarnos si desea agendar su reservación.
(2) No shows - Los cargos de penalización por no show también serán eliminados
a partir del día que se emita una alerta de las fuerzas gubernamentales y
hasta 5 días después de que las actividades normales sean reinstaladas en
el Hotel.
(3) Salida anticipada - Los huéspedes que se encuentren en la propiedad
que quisieran salir anticipadamente pueden hacerlo sin incurrir en alguna
sanción y recibirá un certificado por el número de noches no utilizadas;
válido para viajar dentro de 1 año calendario a partir de las fechas
reservadas originalmente.
(4) Reprogramación - Si los huéspedes desean posponer sus vacaciones y
viajar en una fecha posterior, se garantizará la tarifa original para
viajes dentro de 1 año posterior a la fecha de reservación original.
Los huéspedes que deseen utilizar esta opción deberán reprogramar su
viaje dentro de 30 días posterior al desastre natural. Aplican restricciones
de temporadas. La tarifa se garantizará por la cantidad de noches y el número
de huéspedes reservados originalmente. Las noches o huéspedes adicionales
serán reservados con la tarifa vigente al momento de realizar la reservación.
No aplican cambios de Nombre.
(5) Esta política puede estar sujeta a cambios sin previo aviso.
Hotel Gran Plaza & Convention Center accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
- Are the prices always the same even if the date changes?Prices vary based on various factors which may be seasonal, day of the week, occupation status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
- Is breakfast always included?No, it depends on the rate and on the establishment whether it is organized to offer it or not. Check well before booking what is included and what is not and what type of service is offered.
- Can I make special requests?Of course, when booking you will have a field where you can write directly to the structure and make your requests. These will be evaluated by the hotel which will answer you directly. In this decision making process MeTour is not responsible.
- What types of beds will I find in the room I have booked?The type of bed is usually specified in the room card. If you have special requests or needs, you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the hotel. In this process MeTour is not responsible.
- What is Pay in Structural and Payment Pre-Authorization?When you book, some establishments offer the possibility to pay directly at the establishment. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the reservation, but without any charge. The sum will be withdrawn from your credit card only in the cases provided for by the policies and conditions relating to your reservation. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, to then be charged directly at the same time the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and the payment.
- How do I know if my card has been pre-authorised?Consulting the balance of your credit card you will see that your available balance will be temporarily reduced by the amount of your reservation. In other cases and depending on the policy of your Credit Card circuit, you could also find an entry in the monthly summary of card movements: "operation pending". The blocking of the pre-authorization, depending on the situation, will be maintained according to the policies and terms and conditions of the reservation.
- How can I cancel or modify my reservation?Easy, enter the customer area with your credentials and from there you can modify or cancel your reservation. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
- Can I transfer my reservation to another person?For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the reservation.
- How can I get help with my booking?Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
- Are there any Taxes, Local Charges or Extras to be paid directly on site?If not clearly indicated in the booking rates or structure policies, payments may be required directly to the structure for tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us via our contact form.
- Are small pets allowed?We invite you to read the property policy or contact us through our contact form for more information.
- Covid 19 Reservations/Cancellations/Change Dates/Refunds:For reservations made, we advise you to keep in mind the risk related to the Coronavirus (COVID-19) and the related government measures. If you book a non "flexible" or "non-cancellable" or "non-changeable" rate, you may not be entitled to a refund in the event of cancellation or the r. Any requests for cancellation or date changes will be managed according to the policy of the rate chosen at the time of booking and any laws on consumer protection. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you change plans or restrictions intervene, you can cancel for free until the deadline set by the structure.
- Covid-19: restrictions and travel adviceMeTour encourages its Partners to adopt a careful prevention policy against the Covid-19 pandemic, promoting those structures with strict sanitation and control protocols and monitors any situations of contagion by blocking reservations for those particularly affected structures or places. However, not being able to intervene directly on the structures, which are independent of MeTour, the advice Before booking and reaching the structure, is to check if there are travel restrictions in place. In fact, travel could only be authorized for specific reasons and, in particular, those for tourist purposes could not be allowed. We advise you to visit the government websites of the various destination countries around the world, the WHO (World Health Organization) website and the Local Government bodies, Official Information Websites and, last but not least, the website of the Booked Accommodations . MeTour is not responsible for the content of the aforementioned sites, but advises you to consult news as updated as possible.
Special Needs
3 dedicated services from Hotel Gran Plaza & Convention Center
Wheelchair Accessible Rooms
This structure has rooms designed for accessibility to people in wheelchairs. They may not have a bathroom in the room.
Structure Without Architectural Barriers
The structure is free of architectural barriers and guarantees full accessibility to people in wheelchairs.
Environment Treated Against Allergens
This facility guarantees that the environment has been sanitized against allergens
Choose how to pay. Always in a safe way.
Guanajuato
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