Situated at the heart of Thiruvananthapuram City, we have well attended spacious rooms to suit your comforts. At Prathiba Heritage we are noted for our warm and friendly atmosphere. Our aim is to offer you the best possible attention while you are away from your home. Cleanliness and hospitality are our top priority. If you are looking for a comfortable hotel room at Trivandrum/Thiruvananthapuram at a budget rate this is the place to be. Feel free to approach the reception desk for any help.
Deluxe Double Sup
Capacity:
2 adults, 1 child
Maximum number of Guests:3
Deluxe Double AC Sup
Capacity:
2 adults, 1 child
Maximum number of Guests:2
Deluxe Double
Capacity:
2 adults, 1 child
Maximum number of Guests:3
Deluxe Double AC
Capacity:
2 adults, 1 child
Maximum number of Guests:3
Deluxe Triple AC
Capacity:
3 adults, 2 children
Maximum number of Guests:3
Deluxe 5 Bed
Capacity:
5 adults, 1 child
Maximum number of Guests:5
Deluxe Triple
Capacity:
3 adults, 1 child
Maximum number of Guests:3
Deluxe Single
Capacity:
1 adult, 1 child
Maximum number of Guests:1
Good to know...
Check-in from 12:00
Check-out until to 11:00
The standard check-in time is 12:00 PM and the standard check-out time is 11:00 AM. Early check-in or late check-out is strictly subjected to availability and may be chargeable by the hotel. Any early check-in or late check-out request must be directed and reconfirmed with hotel directly.Please keep the room neat and clean. Cleanliness is our top priority. We are always there to help you incase you need any assistance Hotel Prathiba Heritage is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Hotel Prathiba Heritage may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. We collect Information only in a manner deemed reasonably necessary to serve our legitimate business purposes and comply with our legal obligations. We safeguard our Customers' personally identifiable information by using industry standard practices. We may collect the following information: - Name - Contact information including email address - Demographic information such as postcode, preferences and interests - Other information relevant to customer What we do with the information we gather: We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: - Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. - Security We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at prathibaheritage@gmail.com. We will promptly correct any information found to be incorrect. We may be obligated to disclose Information about you to a law enforcement agency or by a court order, or under the discovery process in litigation, investigations, and prosecutions. We may also disclose information voluntarily to cooperate with law enforcement agencies in matters of national security. Unless otherwise prohibited by law or our contractual obligations, we may disclose personal information if required to do so by law, court order, or as requested by a governmental or law enforcement authority, or in good faith belief that disclosure is otherwise necessary or advisable. Situations may include: to perform, maintain or enforce contracts with our Customers, to protect the rights or properties of our Franchisees, affiliates and business partners, our Customers or others, or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing or who may be threatening to cause interference with or damage to our rights properties, or the hotels in our Brands, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your Room.
Hotel Prathiba Heritage accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
- Are the prices always the same even if the date changes?Prices vary based on various factors which may be seasonal, day of the week, occupation status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
- Is breakfast always included?No, it depends on the rate and on the establishment whether it is organized to offer it or not. Check well before booking what is included and what is not and what type of service is offered.
- Can I make special requests?Of course, when booking you will have a field where you can write directly to the structure and make your requests. These will be evaluated by the hotel which will answer you directly. In this decision making process MeTour is not responsible.
- What types of beds will I find in the room I have booked?The type of bed is usually specified in the room card. If you have special requests or needs, you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the hotel. In this process MeTour is not responsible.
- What is Pay in Structural and Payment Pre-Authorization?When you book, some establishments offer the possibility to pay directly at the establishment. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the reservation, but without any charge. The sum will be withdrawn from your credit card only in the cases provided for by the policies and conditions relating to your reservation. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, to then be charged directly at the same time the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and the payment.
- How do I know if my card has been pre-authorised?Consulting the balance of your credit card you will see that your available balance will be temporarily reduced by the amount of your reservation. In other cases and depending on the policy of your Credit Card circuit, you could also find an entry in the monthly summary of card movements: "operation pending". The blocking of the pre-authorization, depending on the situation, will be maintained according to the policies and terms and conditions of the reservation.
- How can I cancel or modify my reservation?Easy, enter the customer area with your credentials and from there you can modify or cancel your reservation. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
- Can I transfer my reservation to another person?For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the reservation.
- How can I get help with my booking?Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
- Are there any Taxes, Local Charges or Extras to be paid directly on site?If not clearly indicated in the booking rates or structure policies, payments may be required directly to the structure for tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us via our contact form.
- Are small pets allowed?We invite you to read the property policy or contact us through our contact form for more information.
- Covid 19 Reservations/Cancellations/Change Dates/Refunds:For reservations made, we advise you to keep in mind the risk related to the Coronavirus (COVID-19) and the related government measures. If you book a non "flexible" or "non-cancellable" or "non-changeable" rate, you may not be entitled to a refund in the event of cancellation or the r. Any requests for cancellation or date changes will be managed according to the policy of the rate chosen at the time of booking and any laws on consumer protection. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you change plans or restrictions intervene, you can cancel for free until the deadline set by the structure.
- Covid-19: restrictions and travel adviceMeTour encourages its Partners to adopt a careful prevention policy against the Covid-19 pandemic, promoting those structures with strict sanitation and control protocols and monitors any situations of contagion by blocking reservations for those particularly affected structures or places. However, not being able to intervene directly on the structures, which are independent of MeTour, the advice Before booking and reaching the structure, is to check if there are travel restrictions in place. In fact, travel could only be authorized for specific reasons and, in particular, those for tourist purposes could not be allowed. We advise you to visit the government websites of the various destination countries around the world, the WHO (World Health Organization) website and the Local Government bodies, Official Information Websites and, last but not least, the website of the Booked Accommodations . MeTour is not responsible for the content of the aforementioned sites, but advises you to consult news as updated as possible.
Choose how to pay. Always in a safe way.
Thiruvananthapuram
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